Website Optimization Checklist [Download Now]" width="577" height="58" />When surfing the web, we’ve all likely stumbled upon a “too many redirects” error message. This can be frustrating for users — and frightening for site owners who are unsure what it means. You don’t want this error message to impact your site's user experience or conversions.
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Your first step to fix the too many redirects issue is to clear cookies. Good news: This is the easiest step, and may fix the problem. To start, try clearing cookies on the website causing the redirect loop. The process is similar for any web browser. Here’s how to do that.
At the top right, click the Customize icon then click Settings.
Click Privacy and security from the left toolbar.
Click Cookies and other site data.
Scroll down and click See all cookies and site data.
At the top right, search for the website's name.
To the right of the site, click Remove.
Click Privacy.
Click Manage Website Data.
Use the Search field to find the name of the website causing the redirect loop.
Select the site and click Remove.
Click Done.
Click Firefox > Preferences.
Click Privacy & Security from the left toolbar.
Scroll to the Cookies and Site Data section.
Click Manage Data…
In the Search field, type the name of the website causing the redirect loop.
Click Remove All Shown.
Click Save Changes.
If clearing cookies on the specific website causing the redirect loop doesn’t work, try clearing your whole browser cache. The process is similar for any web browser. Here’s how to make it happen.
At the top right, click the Customize icon then click Settings.
Click Privacy and security from the left toolbar.
Click Clear browsing data.
Set your time range, then click Clear Data.
Click Privacy.
Click Manage Website Data.
Click Remove All.
Click Remove Now.
Click Done.
Click Firefox > Preferences.
Click Privacy & Security from the left toolbar.
Scroll to the Cookies and Site Data section.
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Click Clear Data…
Cookies and Site Data and Cached Web Content should both be checkmarked by default. Click Clear.
If you’ve cleared your cookies and cache and are still getting the too many redirects error, then the issue could be your HTTPS settings. HTTPS means that your website uses a security protocol called Secure Sockets Layer (SSL) to encrypt data transfers between a browser requesting a website and the web server delivering that website.
This protocol can cause the redirect loop in special circumstances. For example, if you’ve forced SSL on your site without installing an SSL certificate, you’ll likely see the error. That’s because all requests to your hosting server are sent over HTTP, which your server has to redirect to HTTPS repeatedly.
So, it’s important to ensure your SSL certificate is installed correctly and renewed in a timely matter when necessary. You can use an online tool like SSL Shopper , SSL Server Test , or Digicert , to test that your SSL configuration is installed, valid, and trusted in just a few minutes.
If you’ve ruled out your cookies, cache, and HTTPS settings as causing the too many redirect errors on your site, then check any third-party services you use.
If you use a proxy server — an intermediary server that directs requests from multiple clients to different servers —it could be responsible for your too many redirects error. For example, Cloudflare has a Flexible SSL option, which forces requests between clients and Cloudflare to be sent over HTTPS but allows requests between Cloudflare and your origin server to be sent over HTTP.
If that option is enabled but you already have an SSL certificate installed on your server, then your server will redirect these requests to HTTPS and likely cause the too many redirects error. You can resolve this issue by switching to another encryption mode, like Full or Full (strict).
If your site is on WordPress, then third-party plugins could also be causing the error. Redirect plugins allow you to easily and quickly set up redirects when the permalink of a post or page is changed or when other conditions are met. But sometimes, changing the settings of these plugins or updating them can cause a too many redirects error to occur, so consider checking this out, too.
To see if this is the issue on your site, try disabling your plugins . A good way to test this is by deactivating all your plugins in bulk, and then reactivating them individually to isolate the culprit. Here are the steps:
Log into your WordPress admin dashboard.
Select Plugins > Installed Plugins.
Check the box next to Plugin to select all your plugins.
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Choose Deactivate from the Bulk Actions drop-down menu, then click Apply.
Refresh your site.
If you no longer see the too many redirects error, start activating each plugin one by one and reloading your website after each activation to identify the faulty plugin.
You may need to contact the plugin developer to resolve the issue or find an alternative to use on your site. There are so many plugins out there that do the same thing — so you can definitely find one that won’t cause problems.
This website optimization checklist will help you perfect your website's:
